The productive involvement of volunteers
requires a planned and organized effort. The function of the Department
of Human Resources and Volunteers is to provide a central coordinating
point for effective volunteer placement within the Central Maryland
Chapter, and to direct and assist volunteer and employee efforts
jointly to provide more productive services. The Department of
Human Resources and Volunteers shall also bear responsibility
for maintaining liaisons with other volunteer programs in the
community and assisting in community-wide efforts to recognize
and promote volunteering. The Department of Human Resources and
Volunteers shall bear primary responsibility for planning for
effective volunteer deployment, for assisting staff in identifying
productive and creative volunteer roles, for recruiting suitable
volunteers and for tracking and evaluating the contributions of
volunteers to the organization.
The Central Maryland Chapter maintains
personnel records of each volunteer which are the property of
the Central Maryland Chapter and are confidential. Volunteers
are required to notify the Department of Human Resources and Volunteers
of any changes in contact information (i.e., emergency contact
notification). Volunteers may review their personnel records annually
if they wish. They should notify the Department of Human Resources
and Volunteers and schedule a time that is mutually convenient
to do this. Records may not be removed from the Department of
Human Resources and Volunteers.
Every registered volunteer position in
the Central Maryland Chapter has a volunteer position description
summarizing the principal duties, responsibilities, qualifications
and essential work functions of the volunteer assignment. Volunteer
position descriptions should be periodically updated to reflect
changes in title, assignment or essential work functions.
Volunteers are recruited by the Red Cross
on a pro-active basis, with the intent of broadening and expanding
volunteer involvement to assist in mobilizing communities to help
people prevent, prepare for and respond to disasters and other
life-threatening emergencies.
Volunteers are recruited without regard
to gender, disability, age, race or other condition. Volunteers
are recruited based upon their skills, abilities and suitability
to perform volunteer responsibilities. No final acceptance of
a volunteer will take place without a specific written volunteer
position description for that volunteer.
Our volunteer intake process is as follows,
the prospective volunteer:
Completes a volunteer application;
Participates in a screening interview;
Provides appropriate references or signs
a release for a background check;
Completes volunteer orientation; and
Reviews and then signs the American
Red Cross Code of Conduct and Intellectual Property and Confidential
Information Agreement.
Additionally, some volunteers, such as
nurses or disaster mental health volunteers, will need to provide
proof of current licensure.
Exceptions to these procedures may be made
under some limited circumstances such as when the community is
experiencing a larger-scale disaster.
Volunteers working in blood services
complete additional specialized training as required by the Blood
Region and Food and Drug Administration regulations.
Volunteers serving on military
bases or other government installations, may need to
comply with additional rules and regulations. Based on a Memorandum
of Understanding between the Department of Justice, the Department
of Defense, and the American Red Cross, November 20, 1990, the
American Red Cross is recruiting and assisting certain medical
personnel to become Red Cross volunteers for voluntary service
in Military Treatment Facilities (MTFs). For the purpose of this
program, the term medical volunteer includes those who are licensed,
registered, or certified to provide patient care such as physicians,
nurses, social workers, therapists, dieticians, pharmacists, medical
technicians, EMTs, etc. Interested potential volunteers may receive
information and the application forms from the local Red Cross
Chapter. To qualify as a Red Cross volunteer, it is necessary
to complete and sign the medical volunteer application form and
to attend a Red Cross orientation. American Red Cross volunteers
working under the direct supervision and control of Department
of Defense personnel will henceforward be considered employees
of the Federal Government for purposes of the Federal Tort Claims
Act. This means that the Federal Government intends to defend
and indemnify such volunteers in case they are sued for negligence
in the course of their volunteer duties.
Volunteers who are 14, but have not reached
the age 18, must have written consent of a parent or legal guardian
prior to volunteering. The volunteer services assigned to a minor
should be performed in a non-hazardous environment and should
comply with the appropriate requirements of child labor laws.
The Central Maryland Chapter accepts the
service of all volunteers with the understanding that such service
is at the sole discretion of the Central Maryland Chapter. Volunteers
agree that the organization may at any time, for whatever reason,
decide to terminate the volunteer’s relationship with the
Central Maryland Chapter or to make changes in the nature of their
volunteer assignment.
The Chapter permits the volunteer involvement
of qualified relatives of employees as long as such volunteer
involvement does not, in the opinion of the Chapter, create actual
or perceived conflicts of interest. For purposes of this policy,
“relative” may include a spouse, child, parent, sibling,
grandparent, grandchild, aunt, uncle, niece, nephew or corresponding
in-law or “step” relationship or “significant
other” with whom the volunteer has a relationship. The Chapter
exercises sound business judgment in the placement of related
volunteers in accordance
with the following guidelines:
Individuals who are relatives may work
in the same Chapter facility, as long as no direct reporting
or supervisory relationship exists. No volunteer is permitted
to work within the “chain of command” of a relative
such that the volunteer’s work responsibilities or career
progress could be influenced by a relative.
No relatives are permitted to work in
any positions, in which the Chapter believes an inherent conflict
of interest may exist.
Volunteers who marry or enter into a
romantic relationship while volunteering are treated in accordance
with these guidelines. If, in the opinion of the Chapter, an
actual or apparent conflict arises as a result of marriage,
one of the volunteers will be reassigned or volunteer involvement
will end within 90 days if no reassignment is available.
This policy applies to all categories
of volunteer assignments.
Note: Family members are
frequently involved as volunteers especially during episodic volunteer
events. Youth volunteers may depend on parental involvement as
drivers or chaperones. Family volunteer involvement should be
encouraged as long as it does not create a perceived conflict
of interest.
The Central Maryland Chapter strives to
maintain a safe and productive workplace with honest, trustworthy,
qualified, reliable and non-violent volunteers and employees who
do not present a risk of harm to their co-workers or others. At
the direction of our National Headquarters in July 2006, the Central
Maryland Chapter will request that a third party perform background
checks on all volunteers eighteen years and older. Based on the
specific position a volunteer holds, the Chapter may request additional
requirements to the basic background check. An example would be
a volunteer who works in our finance office, who routinely drives
a Red Cross vehicle or who works independently with youth. These
background checks will be performed in accordance with applicable
federal and/or state law.