Job Description

NCH is established, yet growing and we are seeking an Accounts Receivable Manager for our Plumbing Products Group (PPG, Inc.), a division of NCH Corporation. The A/R Manager will lead the Accounts Receivable team. This individual will also be responsible for suggesting and implementing process and policy improvements, in order to facilitate best practice credit collection and customer service. We offer a challenging array of responsibilities, a range of opportunities for career advancement and a culture that recognizes results, yet embraces the importance of work/life balance.

PPG, Inc. manufactures, sources and markets a broad line of plumbing repair and remodel products through the retail home improvement and hardware channel (Danco Division), as well as a broad line of rough plumbing products sold through the wholesale and OEM channels (LSP Products Division). More information can be found at the company’s websites, and

Responsibilities:

• Manage customer setup, billing, payment, deductions and other processes in the receivables systems. Optimize cash flow and DSO through effective A/R processes.

• Understand vendor agreements with big box retail customers, their incentive programs (rebates, discounts, buybacks, etc.) and required service-levels. Oversee billing and processing of customer claims/credit memos to ensure compliance with customer agreements.

• Manage the tracking and reconciliation of customer allowance and rebate agreements. Communicate with customer contacts and internal partners to monitor status and resolve discrepancies.

• Demonstrate the ability to effectively understand ERP cross-functional processes of ordering, pricing, shipping and billing to big box customers, co-ops, and distribution companies.

• Oversee the credit and collections processes to establish credit limits on new accounts, verify co-op approvals and credit holds, resolve past due accounts, and minimize bad debt.

• Demonstrates the ability to provide effective project leadership by preparing clear and comprehensive proposals and demonstrate the support of the group problem solving process.

• Define productivity goals for staff; monitor and report results. Provide a climate of motivation, communication, support and trust within department and cross-functional team.

• Consistently meets measurable goals, objectives, and deadlines. Be self-motivated; proactive in thought and deed. Eagerly assumes responsibility for things that need to be done.

• Provide information on customer past-due balances, deduction activity and billing issues to senior management and cross-functional teams. Provide reporting for planned customer programs, explaining variances to Finance, Sales Planning, and CRM teams.

• Assist in the month-end financial close process, including reconciliations of A/R and related accruals.

• Support Accounting initiatives and perform other duties as assigned.

Requirements:

• Bachelor’s degree in accounting, finance, or business with emphasis on information technology, project management or related discipline.

• Three or more years of leadership experience in an A/R function.

• Experience with high volume of transactions for large number of customers. Experience with Big Box retailers a plus.

• Extensive experience with top tier ERP systems (eg: Oracle).

• Strong Excel and PowerPoint skills are critical.

• Strong management and communication skills, professional bearing, ability to build teams and create buy-in cross-functionally.

• Candidate should enjoy working and thriving in an environment where change can be immediately impacted at a high level and results can be measured.

Benefits:

We offer a full suite of benefits, employee development and recognition programs, and a convenient location with a fitness facility and restaurant located within our campus. 

Equal Opportunity Employer

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