Job Description

Passionate About Fixing Tech? Join the UBREAKIFIX Team! Are you the person friends call when their phone breaks? Do you love troubleshooting gadgets, upgrading devices, and tackling tech challenges? If so, UBREAKIFIX in Akron, OH wants you on our team as a Cell Phone Repair Technician! At UBREAKIFIX, every day brings new opportunities to learn and grow. We’re a team powered by curiosity, collaboration, and a shared commitment to helping customers get their tech back in top shape. Responsibilities:

• Diagnose and repair hardware and software issues on various cell phone models.
• Provide exceptional customer service by addressing customer inquiries and concerns professionally.
• Maintain accurate records of repairs, parts used, and services provided.
• Stay updated on the latest cell phone technology trends and repair techniques.
• Ensure all repairs meet quality standards and are completed in a timely manner.

Qualifications:

• Proven experience in cell phone repair or a related field is preferred but not required; we are willing to train the right candidate.
• Strong interest in consumer electronics and a passion for staying updated with the latest technology.
• Excellent customer service skills with a focus on creating positive interactions.
• Reliable, with a strong work ethic and high level of execution in all tasks.
• Demonstrated humility and a willingness to learn and grow within the role.

About Company: ubreakifix offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers. Employee Benefits: Health Insurance: Comprehensive coverage for you and your familyOngoing Learning: Support for educational growthPaid Time Off: Time to recharge and excelFamily Leave: Paid leave for new parentsCompetitive Pay: Packages to meet financial goalsPerformance Bonuses: Incentives for outstanding workWe’re committed to quality repairs and supporting our team!

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