Cell Phone Repair Technician- Partnership Store (Google) Job at Asurion, Mountain View, CA

T3ZNbW40STRqU0RPUDZLVkU2b3VIM3ptdmc9PQ==
  • Asurion
  • Mountain View, CA

Job Description

Since its inception in 2009, uBreakiFix has grown to more than 700 stores in markets across the U.S and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers? Well then, come join one of the largest and most reputable smartphone repair companies in the US. POSITION DETAILS for Cell Phone Repair Technician- Partnership Stores This serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Our technicians in our partnership stores uphold the uBreakiFix by Asurion standards while providing high quality repair for some of our major cellphone manufacturer Partners. Tasks and Responsibilities: Diagnose and troubleshoot smartphones, tablets, computers, wearables and televisions. Provide recommendations for problem resolution Explain complex technical issues to customers in a non-technical, simple to understand manner Provide repair and replacement estimates to customers Ensure that all repairs meet or exceed uBreakiFix quality standards Greet customers in a friendly manner and maintain a positive work environment Answer phone calls to the store with a professional, courteous and friendly demeanor Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations Keep track of all devices and inventory while safeguarding all store stock Utilize the point-of-sale system to maintain an accurate record of customer information and a real-time status of each repair Maintain the cleanliness and professional appearance of the store Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time. UBREAKIFIX is an equal opportunity employer M/F/D/V BASIC QUALIFICATIONS for Cell Phone Repair Technician- Partnership Stores 6 months or more of smartphone repair experience Outstanding customer service skills Excellent technical, problem solving, and analytical skills Exceptional organizational skills Strong written and oral communication skills Proficient in Microsoft Office Work well in team environment Ability to work flexible hours, including weekends and holidays High school diploma or GED

PREFERRED QUALIFICATIONS

Previous experience working at retail electronics store #J-18808-Ljbffr Asurion

Job Tags

Work at office, Flexible hours,

Similar Jobs

AppleOne

Library Assistant (Part-Time) Job at AppleOne

 ...Job Description We are seeking a friendly and reliable Library Assistant to join our team in a very part-time role. This position offers...  ..., helpful attitude. Previous cashiering or point-of-sale experience. Reliable, detail-oriented, and comfortable working independently... 

Youth Villages

Residential Master's Level Counselor Job at Youth Villages

 ...discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state... 

J&G Trucking Excavating & Hauling, LLC

Diesel Auto Mechanic Job at J&G Trucking Excavating & Hauling, LLC

 ...based on performance Competitive salary Paid time off Job Summary We are looking for a skilled Mechanic to repair our company equipment. As an Auto Mechanic, you will be in charge of maintaining and diagnosing and repairing issues with vehicles performance... 

EDENCARE HOME HEALTH AGENCY

Cota - Occupational Therapy Assistant Job at EDENCARE HOME HEALTH AGENCY

 ...HEALTH AGENCY in Brentwood, CA, US as a Per Diem Certified Occupational Therapy Assistant (COTA). We offer a competitive salary range of $75...  ...therapists, speech therapists, medical social workers, home health aides, and dietitians.The work hours are flexible, which... 

Clean Harbors

Retail Hazmat Collection Box Truck Driver (Class B CDL + Hazmat Endorsement Highly Preferred) (Retail Technician (CDL)) Job at Clean Harbors

 ...and on-site cleanup activities. Clean Harbors will pay for your CDL B training. Clean Harbors is the leading provider of...  ...and development for all the stages of your career Company paid training and tuition reimbursement RESPONSIBILITIES Ensure...