Cisco Network Engineer (Madisonville) Job at CBTS, Madisonville, KY

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  • CBTS
  • Madisonville, KY

Job Description

Client: CBTS

Title: Cisco Engineer (CCNA)

Location: Madisonville, KY M-F 8am 5pm

Duration: Direct Hire

Pay: $75,000 + 10% Bonus (Yearly)

CBTS is searching for a certified Cisco CCNA Engineer level 2 to support the deployment, build, and operational maintenance of an enterprise Cisco networking infrastructure environment. This environment includes routers, switches, and firewalls . The ideal candidate will have hands-on experience in network monitoring tools and a solid understanding of ServiceNow for creating, triaging, and resolving network tickets. This role is perfect for someone who holds a CCNA and 3+ years of professional experience , is detail-oriented, and eager to grow in enterprise networking.

Key Responsibilities

Deployment & Build

  • Install, configure, and validate Cisco routers, switches, and firewalls (e.g., ISR/ASR, Catalyst/Nexus, ASA/FTD).
  • Implement basic L2/L3 configurations: VLANs, trunks, EtherChannel, STP, inter-VLAN routing, static routes, and OSPF/EIGRP (entry-level scope).
  • Apply and document firewall policy changes under supervision (ACLs, NAT, basic rule hygiene).
  • Execute network changes following change management processes, with pre/post validation.

Operations & Maintenance

  • Perform routine device health checks, backups, inventory updates, and OS/image management (planned upgrades under guidance).
  • Troubleshoot network incidents: interface/duplex errors, routing reachability, DHCP/DNS issues at the network edge, and basic wireless connectivity escalations.
  • Maintain configuration standards and runbooks; ensure compliance with operational and security baselines.

Monitoring & Incident Management

  • Monitor network performance and availability using common tools (e.g., SolarWinds, PRTG, Thousand Eyes, DNACtooling may vary).
  • Investigate alerts (latency, packet loss, interface down, CRC errors), escalate as needed, and drive resolution for Level 1/2 scope.
  • Create, update, and resolve ServiceNow incidents, requests, and changes; ensure accurate categorization, impact/urgency, and documentation.
  • Provide timely communications and status updates to stakeholders per SLA.

Collaboration & Documentation

  • Partner with senior engineers, operations, and security teams on troubleshooting and deployments.
  • Maintain clear, accurate network diagrams, asset records, and knowledge base articles.
  • Contribute to continuous improvement by identifying recurring issues and recommending fixes or automation.

Requirements (Must-Have)

  • Active Cisco CCNA certification .
  • Hands-on experience deploying and maintaining Cisco routers, switches, and firewalls in a production or lab environment.
  • Candidate needs to have basic Network Troubleshooting CLI experience with PING, TraceRoute, Etc.
  • Proficiency with network monitoring tools (alert interpretation, root-cause basics, remediation steps).
  • Experience using ServiceNow to create, triage, and resolve network-related tickets.
  • Solid understanding of networking fundamentals: TCP/IP, subnetting, VLANs, trunking, STP, routing basics (static/OSPF/EIGRP), ACLs, NAT.
  • Familiarity with CLI-based configuration and show/diagnostic commands (show ip interface brief, show run, show vlan, show cdp neighbors, etc.).
  • Strong documentation, communication, and customer service skills.
  • Ability to follow standardized procedures and operate within SLAs and change control processes.

Preferred Qualifications (Nice-to-Have)

  • Exposure to Viptella SD-WAN build and Support
  • Exposure to Cisco Firepower/FTD and ASA policy management; familiarity with FMC.
  • Experience with Wireless LAN basics (controllers/APs, SSIDs, authentication flows).
  • Basic understanding of VPNs (site-to-site, remote access) and QoS concepts.
  • Experience with DNS/DHCP interactions at the network edge; familiarity with RADIUS/TACACS+ .
  • Scripting or automation exposure (e.g., Python, Ansible) for tasks like backups or config checks.
  • Knowledge of ITIL practices; prior work in a NOC or MSP environment.

Job Tags

Part time, Remote work, Night shift,

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