Customer Service Job at CET2 LLC, Port Saint Lucie, FL

TnZFbGxZTS9pU1hNT2FhWEhLd3JHM1hr
  • CET2 LLC
  • Port Saint Lucie, FL

Job Description

CET2, LLC is looking for a customer service representative to join our team in our Port Saint Lucie, Florida office.

This person will drive customer satisfaction by fielding inquiries, qualifying applicants, and addressing pain points through excellent communication.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

 

Responsibilities :

  • Manage inbound and outbound customer communications - Answer incoming calls and make outbound calls to address customer questions, requests and issues.
  • Consult on customer success - Advise and assist customers to successfully complete their online applications.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate and up-to-date.
  • Track interactions in CRM - Record customers interactions in internal systems for transparency, accuracy and accountability.

Requirements :

  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Computer skills: Ability to navigate multiple screens at once.
  • Customer service experience is a plus
  • Call Center experience is a plus
  • ** While experience is a plus, it is not necessary as we have PAID on the job training!

Work Environment : Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction.

 

~ OFFERING~

  • Full Time - 40 hour work week!
  • $ Weekly Bonus incentives $
  • $401K with Matching!
  • $Paid Holidays
  • $Paid Vacation

Benefits:

  • 401(k)
  • 401(k) matching
  • On-the-job training
  • Paid time off
  • Referral program

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Shift availability:

  • Day Shift (Required) OR
  • Night Shift (Required)

Ability to Commute: Required

Job Tags

Holiday work, Full time, Shift work, Day shift, Afternoon shift,

Similar Jobs

Get It - Professional Services

Physician - Traumatic Brain Injury (TBI) - Remote | WFH Job at Get It - Professional Services

Are you a compassionate and skilled Physician (Psychiatrist, Neurologist, or Physiatrist PM&R) seeking a rewarding opportunity to make a...  ...time, contract position offering a flexible schedule, including remote and face-to-face exams, based in Norfolk, VA. What You'll Do... 

HNTB

Senior Project Engineer - Electrical Job at HNTB

 ...electrical and electronics design calculations, technical reports, engineering plans and specifications for assigned transportation...  ...here to learn more about EOE including disability and vet Visa sponsorship is available for this position. #AS Locations:... 

Delta-T Group Inc.

Legal Assistant / Legal Secretary Job at Delta-T Group Inc.

 ...fields for over 35 years. Our corporate legal department in Bryn Mawr, PA services our...  ...business nationwide. Hiring for a Legal Assistant or Corporate Paralegal to support an in-...  ...and paperwork as needed. Required Experience & Education: -Minimum 6 years of successful... 

MCM & Associates

Nocturnist - MCM & Associates - Victorville, California, United States Job at MCM & Associates

 ...Desert Valley Hospital in Victorville, CA is looking for a Nocturnist (Night Shift Hospitalist) to join our multi-specialty medical...  ...one of the largest physician-led health systems in the United States. Our company includes 51 hospitals and more than 360 outpatient... 

Kelly Anderson Group

Class A Solo Class A CDL Driver Job Job at Kelly Anderson Group

 ...If you are looking for a position with great pay, benefits and daily home time, don't wait! Call or Apply today to get your application...  ...!PAY & BENEFITS$0.60 CPM. 2830 Miles. Yearly Raises.Paid Every Friday.$6000.00 Sign On Bonus Paid Out Over 6 Months.5...