Overview Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description: This remote role interfaces with customers via inbound/outbound calls and/or the Internet, providing customer service support and resolution of routine problems regarding client products and/or services. Applications are accepted on an ongoing basis; military veterans are encouraged to apply. What You Will Do In This Role Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a positive approach Your Qualifications Required qualifications include: Must be a recent Ultimate Medical Academy Graduate or from one of our other recruiting partners 1+ year of customer service experience Open availability A high school diploma or GED A quiet, distraction-free home work environment Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position but is not guaranteed High-speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States with a valid U.S. address for residence What’s In It For You We invest in our people and provide opportunities for career and personal development, with programs designed to support long-term success. Benefits available to eligible U.S. employees in this role include: Base salary range: $15-$18/hr. Salaries vary based on location, qualifications, skills, education, experience, and competencies; benefits include medical, dental, and vision insurance, EAP, 401(k), paid time off and holidays, and paid training days DailyPay enrollment option to access pay early Paid training and performance-based incentives Lucrative employee referral bonuses Networking opportunities through groups such as Network of Women, Black Professionals, LGBTQ+ Pride, and more Health and wellness programs Mentorship programs Work-from-home convenience Programs supporting diversity, equity, inclusion, global citizenship, sustainability, and community support Celebrations for company events and recognition days Additional Information Location: USA, OH, Work-at-Home Language Type: Full time Physical & Mental Requirements: Regular use of computer, keyboard, telephone, headset; work is sedentary. If you are a California resident, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. Eligibility to Work: In accordance with federal law, only applicants legally authorized to work in the United States will be considered. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights, please visit the EEO notices linked here. #J-18808-Ljbffr Concentrix
...advancement Focused Property Inspections (FPI) is expanding our North Carolina team, and were looking for motivated, licensed Home Inspectors who thrive at the intersection of technical expertise and professional sales. At FPI, you wont just be filling out checklists,...
...and ordinances with appropriate sacred music. 1.1. The object of this contract is to secure the services of a Director of Musical Arts (DMA) to provide inspirational music in support of the CRP and to provide professional recommendations for the musical program to the...
...Job Description Senior Project Manager Water/Wastewater Construction Location: Albuquerque, New Mexico Industry Leader | $50M+ Projects | 10-Year Backlog of Work Are you ready to take the lead on some of the most complex and rewarding Water and Wastewater...
...Job Description Job Description Commercial Real Estate Finance Attorney | Lender-Side Practice | Learn from Retiring Partner | $200K+... ...institutional lending transactions. The firm represents major national banks, REITs, and financial institutions on complex debt financing,...
Job Description Job Description Are you ready to dive into a rewarding role that makes a difference every weekend? As a Weekend Receptionist at Parkside Assisted Living and Memory Care , youll be the vital first point of contact for families and residents, bringing...