Dental Office Receptionist Job at Hoyt Street Dental, Stamford, CT

Ti93Z240QTZoeWJLTnFHU0VxMHNIM2J2dUE9PQ==
  • Hoyt Street Dental
  • Stamford, CT

Job Description

Dental Office Receptionist Location Stamford, CT :

Front Desk Receptionist Position Summary:

Hoyt Street Dental is seeking a friendly, organized, and proactive Front Desk Receptionist to join our team. As the first point of contact for patients, you will play a critical role in creating a welcoming and professional environment. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare setting.

Key Responsibilities:Patient Interaction:

  • Greet patients warmly in person and over the phone with a professional and courteous demeanor
  • Check patients in and out for appointments using dental practice management software Oryx
  • Assist patients with completing forms and ensure all necessary documentation is obtained before treatment
  • Answer incoming calls, respond to inquiries, take messages, and schedule appointments
  • Confirm upcoming appointments and follow up on missed or canceled visits

Scheduling & Coordination:

  • Manage the daily appointment schedule to maximize provider efficiency and minimize wait times
  • Coordinate patient flow and inform clinical staff of patient arrivals or delays
  • Reschedule appointments as needed and maintain recall and re-care systems

Billing & Insurance:

  • Collect and record patient co-pays and balances at the time of service
  • Accurately enter and update insurance information and verify coverage
  • Submit pre-authorizations and insurance claims as needed
  • Provide basic explanation of patient balances and insurance estimates

Administrative Support:

  • Maintain the cleanliness and organization of the reception area
  • Open and close the office as needed, including balancing the deposit slips with card and check/cash payments scanning documents to patient charts
  • Prepare daily reports and assist with end-of-day reconciliation
  • Maintain office supplies and inventory related to front desk operations
  • Assist with office correspondence, mail, and other administrative tasks

Compliance & Confidentiality:

  • Adhere to HIPAA regulations and ensure patient information is kept confidential
  • Follow all office policies and procedures, including infection control protocols and OSHA guidelines

Qualifications:Required:

  • High school diploma or equivalent
  • Prior experience in a front desk, receptionist, or customer service role
  • Proficiency in using a computer, multi-line phone system, and Google programs (Docs, Sheets, Slides)
  • Excellent verbal and written communication skills
  • Strong organizational skills and ability to multitask
  • Personal laptop and iphone

Preferred:

  • 1+ years of experience in a dental or healthcare setting
  • Familiarity with dental insurance plans and terminology
  • Experience with dental software systems
  • Bilingual (Spanish or another language) is a plus

Core Competencies:

  • Warm, friendly, and professional demeanor
  • Team player with a positive attitude
  • Dependable and punctual
  • Ability to handle sensitive and confidential information with discretion
  • Detail-oriented and committed to providing a high standard of patient care
  • Willingness to go above and beyond to learn new skills and take on more responsibilities

Work Environment & Physical Requirements:

  • This position is in a professional dental office setting
  • Requires sitting, walking, and standing for extended periods
  • May require occasional lifting of office supplies up to 20 lbs

Compensation & Benefits:

  • Competitive hourly wage based on experience
  • PTO, dental discounts, 401(k), paid holidays, etc.
  • Opportunities for growth and continuing education

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: 24 - 36 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Paid time off

Schedule:

  • 8 hour shift

Ability to Commute:

  • Stamford, CT 06905 (Required)

Ability to Relocate:

  • Stamford, CT 06905: Relocate before starting work (Required)

Work Location: In person

Job Tags

Hourly pay, Holiday work, Full time, Relocation, Flexible hours, Shift work,

Similar Jobs

Walmart Inc.

Staff, Data Scientist Job at Walmart Inc.

 ...the frontiers of Search Science by advancing areas including information retrieval, search, recommendation systems, natural language processing...  ...mentor early-career data scientists, work as a tech lead and technology expert within the organization. You are strongly... 

Fusion Technology LLC

Overseas Systems/Network Engineer Job at Fusion Technology LLC

 ...specifications. Develops Preliminary Engineering Implementation Plan. Configures and implements virtualization solutions and security solutions based upon the customers performance criteria and specifications. Configures, tests, deploys, and maintains VPN... 

Ferris State University

Strategic Procurement Analyst | Ferris State University Job at Ferris State University

 ...Position Title: Strategic Procurement Analyst Location: Big Rapids (Main Campus) Department: 56500 - Purchasing Office Advertised Salary: $50,000 - $59,000 Benefits: Please see the following link for a list of benefits offered with this position.... 

Action Ready Mix

Class B Concrete truck driver Job Job at Action Ready Mix

Class B Concrete truck driver JobAction Ready Mix is a ready mix plant delivering high-quality concrete to residential and commercial sites. We are currently looking to hire CDL class B mixer drivers to deliver ready mix concrete in a safe, efficient, customer oriented... 

Global Channel Management, Inc.

SAP Warehouse Management Consultant Job at Global Channel Management, Inc.

SAP Warehouse Management Consultant needs 10+ years' experience SAP Warehouse Management Consultant requires: -SAP WM, SAP ECC -MM (Materials Management)-SD (Sales and Distribution), and PP (Production Planning). -SAP ABAP -SAP EWM (Extended Warehouse Management...