Job Description

Competitive Pay: Hourly rates start at $18/hr, with higher compensation available for candidates with meaningful experience!

Responsibilities:

✔  Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software ( Dentrix Ascend, Open Dental ).
✔  Handle check-ins and check-outs , ensuring all required paperwork is completed and filed correctly.
✔  Answer phone calls and respond to patient inquiries about treatments, office policies, and appointment availability.
✔  Maintain accurate patient records in the dental management system, ensuring confidentiality and accuracy.
✔  Coordinate with the team (dentists, dental assistants, and treatment coordinators) to ensure smooth patient flow.
✔  Confirm appointments and provide pre- and post-treatment instructions to patients.
✔  Keep the front office organized and welcoming , ensuring a professional and friendly patient experience.

Qualifications:

✔  High school diploma or equivalent.
✔  Experience as a dental receptionist or in a similar administrative role (preferred).
✔  Proficiency in dental office software ( Dentrix Ascend, Eaglesoft, Open Dental ).
✔  Strong communication and customer service skills , with a patient-first attitude.
✔  Excellent organizational and multitasking abilities to manage a busy front office.
✔  Ability to work collaboratively while independently handling patient interactions.

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