Digital Banker Job at Arizona Central Credit Union, Phoenix, AZ

TS9BaG5ZWTVpU0RHTjYyUUVLWXFHSERp
  • Arizona Central Credit Union
  • Phoenix, AZ

Job Description

Job Description

Job Description

Arizona Central Credit Union Ranked Top 10 Best Places to Work in   AZ for 2025

"The 10 best places to work in financial services" AZBIGMEDIA

Arizona Central Credit Union offers a comprehensive benefits package, including medical, dental, vision, 401k with up to 6% match, an employee assistance program, and much more.

Role:

The role of the Digital Banker is to deliver the highest level of service to credit union members. A key component of this service delivery is to build long-term member relationships by identifying the financial needs of our members. In addition, the position will be responsible for: educating members and potential members on credit union products and services and advising members to ensure they are effectively utilizing the benefits of credit union membership. 

Summary of Job Functions and Responsibilities: 

  • Responsible for handling member transactions associated with checking, savings, loan and other various transactions initiated from the Interactive Teller Machines (iTM).
  • Serves as an ambassador for alternative delivery channels while building customer relationships through live video.
  • Follows operating policies, assesses risk of presented transactions, and takes steps to minimize loss in ITM transactions.
  • Displays a professional demeanor and ability to connect with members.
  • Provides member assistance and step-by-step guidance through the ITM channel.
  • Educates members on the use of ITMs enhancing their interactive banking experience via live video technology.
  • Verifies identity and endorsements as required.
  • Remain knowledgeable of all credit union products (including consumer, business, and financial services) in order to better educate and advise members on the benefits of membership.
  • Demonstrates solid understanding of fraud and other risks associated with iTM transactions. 

Hours: 

  • Monday - Friday: 8:45 am - 5:45 pm (in office)
  • No weekends

Skills/ Requirements

  • Experience:   Up to six months of financial or call center experience preferred.
  • Education A high school diploma or GED.

Powered by JazzHR

xa1IrCRnfd

Job Tags

Work at office, Monday to Friday,

Similar Jobs

Phillips Auctioneers LLC

Social Media Manager Job at Phillips Auctioneers LLC

 ...the role is $70,000-85,000. PRIMARY FUNCTION We are seeking a highly analytical, strategic, detail oriented, and creative Social Media Manager to develop and execute social media strategies across all major social platforms that drive audience growth, engagement,... 

Atlas Lift Tech

Healthcare Operations Manager Job at Atlas Lift Tech

 ...ABOUT THE ROLE As part of the Operations team, the Program Manager leads the delivery of the Atlas Mobility Solution, Safe Patient...  ...assigned facility on a full-time basis. (Exceptions and/or occasional remote working must be reviewed and approved by the DOO) Skills and... 

Confidential

Sterile Compounding Pharmacy Technician (Fenton, MO) Job at Confidential

 ...Company Overview Before we opened Strive Pharmacy we were unsatisfied with the current...  ...side effects. We found that through compounding we can offer a much more personalized solution...  ...on them? As a Sterile Compounding Technician at Strive Pharmacy, you'll be at the... 

PNC Financial Services Group

Site Reliability Engineering Manager-Middleware Job at PNC Financial Services Group

 ...an opportunity to contribute to the companys success. As a Site Reliability Manager within PNCs Site Reliability Center (SRC), you will...  ...utilizing the principals and practices of Site Reliability Engineering. ________________________________________ Middleware & Tooling... 

CyberCoders

Estimator Job at CyberCoders

 ...We're looking for an Estimator to join a leading commercial roofing contractor with a strong reputation for quality, safety, and...  ...comprehensive bids Coordinate with project managers, suppliers, and subcontractors to gather pricing and scope details Assist in bid strategy...