Job Description

Overview This posting is open to internal DPS employees only. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In General Description Performs advanced (senior-level) computer systems analysis work to support the Crime Laboratory Division in their use of technology to integrate instruments, execute workflows, report data, and collaborate on documents. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. Responsibilities Executes the design, modification, implementation, support, and maintenance of technology systems to serve new purposes or improve workflows. Maintains equipment monitoring systems, servers, web based applications, automated workflows and Crime Laboratory SharePoint site. Oversees the design and implementation of new and revised technology integration methods that effectively meet Crime Laboratory Division needs. Liaises with users to research and identify system and/or workflow requirements, develop functional design specifications to meet requirements, and solve complex operational problems. Oversees customer service calls and inquires as well as the resulting troubleshooting efforts to identify and resolve issues. Participates in and assists with projects that cross functional agency systems and other entities that require coordination, planning, and scheduling during project development and implementation stages. Coordinates and participates in the training of all laboratory staff prior to the implementation of technical and/or computer systems and offers advice and guidance during the implementation process. Serves as a Local Security Administrator. Plans and schedules studies and executes system implementations. Coordinates and/or tests and diagnoses systems to ensure critical requirements are met. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies. Perform other duties as assigned. Qualifications Education – Graduation from an accredited four-year college or university with a major/study emphasis in Computer Science, Management Information Systems, Natural Science, Forensic Science, or related discipline. Experience – Minimum of two (2) years’ experience in a forensic laboratory or as a systems analyst or complex information systems. Substitution Note: Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis. Licensure and/or Certification – If driving is required, must possess a valid driver license from state of residence. Regulatory knowledge – Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Technology – Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. SharePoint, SQL) and be able to learn new software/systems. Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS core values: Integrity, Excellence, Accountability, and Teamwork. Organizational and Prioritization Skills – Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism. Presentation/Communication Skills – Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals. Research and Comprehension – Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner. Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems. Confidentiality and Protected Information – Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information. Safety – Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices. Schedule and Travel – Availability for emergency work is required. This position may have the ability to telecommute based on the needs of the division/agency. Travel statewide is required. Physical and Environmental Demands The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Environment: Office/Indoors Ambulatory skills, e.g. stand, walk, sit, reach, climb, balance, kneel, crouch Hand-eye coordination and arm/hand/finger dexterity Ability to speak, hear, and exercise visual acuity Ability to transfer weights of up to fifty (50) pounds anticipated for this position Driving requirements: Moderate (up to 25%) State of Texas Benefits and Retirement Information: Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing. A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change. A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary. Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions. Due to the high volume of applications we do not accept telephone calls. Only candidates selected for interview will be contacted. State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances. #J-18808-Ljbffr Texas

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