Dutch Customer Support & Content Moderator in Malta w/Relocation Support Job at Cross Border Talents, Malta

TlBVcG1ZQTVqaTdQT3EyWEU2WW9IWFBtdVE9PQ==
  • Cross Border Talents
  • Malta

Job Description

Position : Dutch Customer Support & Content Moderator
Location : Malta

Role Overview :

  • Support customers via email and live chat (no phone calls), providing accurate and helpful responses.
  • Review user-generated content across marketplaces/apps to ensure it follows company policies and country-specific laws.
  • Work 70% in customer support and 30% in content moderation.

Key Responsibilities :

  • Respond professionally to customer inquiries and complaints.
  • Review images, accounts, and text content to maintain a safe online environment.
  • Follow and stay updated on client policies and guidelines.
  • Accurately report trends, violations, and provide feedback to managers.
  • Suggest improvements in workflows and processes.
  • Participate in training sessions to ensure quality and compliance.
  • Adapt to different workflows, clients, and market requirements.

Requirements :

  • C2-level Dutch and good English skills.
  • Strong computer skills, especially with Microsoft Office (Excel, Word).
  • Attention to detail, quick decision-making ability, and a proactive attitude.
  • No prior experience needed – full training will be provided.

Working Conditions :

  • Rotational shifts between 7:00 AM and 00:00 Midnight (morning and late shifts).
  • 5 working days per week, 2 days off.
  • Indefinite contract.
  • Full onsite training during the first two weeks.

Benefits :

  • Health insurance after six months of employment.
  • Career progression opportunities.
  • Relocation support, including:

    • Airport pickup.
    • Hotel accommodation covered (up to 3 weeks).
    • Partial flight ticket reimbursement after probation period.

Please upload your CV in English*

Job Tags

Contract work, Trial period, Relocation package, Shift work, Night shift, Afternoon shift,

Similar Jobs

Four Points Insurance,llc

Account Manager Job at Four Points Insurance,llc

 ...looking for experienced insurance professionals who thrive in a remote work environment and are passionate about building long-term...  .... Position Overview We are hiring a Remote Account Manager to manage a portfolio of personal and/or commercial insurance... 

Amazon.com Services LLC

Senior Intelligence Analyst, Amazon Cyber Threat Intelligence Job at Amazon.com Services LLC

 ...New York, NY, USA | Seattle, WA, USA The Amazon Cyber Threat Intelligence (ACTI) organization is responsible for investigating,...  ...across Amazon's security ecosystem. As a Senior Intelligence Analyst within ACTI, you will architect and lead the creation of professional... 

Lensa

Senior Scrum Master (Remote) Job at Lensa

 ...guiding them on how to use Agile, Scaled Agile Framework (SAFe), Scrum and Lean (e.g. Kanban) values/practices through servant...  ...Facilitates the teams progress toward team goals.The Senior Scrum Master acts as the facilitator for many teams or as the Release Train Engineer... 

The University of Texas MD Anderson Cancer Center

Patient Care Technician - Dialysis - CHT - Day Shift Job at The University of Texas MD Anderson Cancer Center

Mission Statement The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate...

TrackFive

Travel Registered Nurse - Med/Surg - $2,053 to $2,353 per week in Keene, NH Job at TrackFive

 ...emerged from a deep understanding of the Travel Nursing industry's challenges. Inspired by the voices of travelers on platforms like Reddit and Facebook, our Founder envisioned a company that truly values and supports clinicians. At Wayward, were committed to trust,...