House Car Driver - Kona Village Job at Rosewood Hotel Group, Hawaii

TlBJbW5ZWTRpQ2ZQT2FTV0Vhd3ZFSDNpdVE9PQ==
  • Rosewood Hotel Group
  • Hawaii

Job Description

Press space or enter keys to toggle section visibility

OVERVIEW/BASIC FUNCTION:

The House Driver is responsible for transporting guests to and/or from the hotel and local areas in a friendly, efficient, and courteous manner using safe driving practices. Performs the daily responsibilities of these positions and assists where necessary to ensure optimum service to guests/visitors.

RESPONSIBILITIES:

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Transporting guests to various facilities from/to the resort
  • Keeping the vehicle clean, tidy and filled with gas during shift.
  • Greeting guests in a professional and courteous manner.
  • Operating the vehicle in a safe manner.
  • Keeping the vehicle on schedule at all times
  • The ability to sit and drive for prolonged periods.
  • Flexibility to work shifts that will include early mornings, evenings, weekends and public holidays.
  • A warm and welcoming personality and willingness to engage with our guests.
  • Represents the company in a visibly professional manner, demonstrating pride and care in appearance and grooming.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Knowledge of hotel services, features, and amenities.
  • Must perform their job functions to the hotel's expected level of service.
  • Assist Airport Greeters and Bell Staff whenever necessary in performing all job functions.
  • Accommodate all guest requests in an accurate and efficient manner.
All other duties as required by Direct Manager and Supervisor.

QUALIFICATIONS:

·       Experience:
Minimum two years’ experience as a driver in a luxury or ultra-luxury setting.

·       Licenses & Certifications: Clean driving record is a must

·       General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

·       Technical Skills:
Thorough knowledge of hotel services and amenities; ability to compute basic arithmetic; provide legible communication and directions; ability to ascertain departmental training needs.

·       Language:
Required to speak, read and write English, with fluency in other languages preferred.

·       Physical Requirements:
Must be able to exert physical effort in transporting 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

SALARY:

  • $23.93 per hour

Job Tags

Hourly pay, Holiday work, Permanent employment, Full time, Local area, Shift work, Afternoon shift, Early shift,

Similar Jobs

NTT America, Inc.

Senior Intelligence Analyst Job at NTT America, Inc.

 ...want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior Intelligence Analyst to join our team in Merrifield, Virginia (US-VA), United States (US).NTT DATA Federal is seeking a Senior Intelligence Analyst... 

OMNIPLEX World Services Corporation, A Constellis Company

Contract Investigator - Fairfax VA Job at OMNIPLEX World Services Corporation, A Constellis Company

 ...OMNIPLEX World Services Corporation is seeking talented individuals committed to excellence, honesty, and integrity to join our team. We are a trusted provider of high quality background investigations programs to Department of Homeland Security (DHS) and the intelligence... 

US Foods

Class A Delivery Truck Driver CDL-A Job at US Foods

 ...BECOME A US FOODS DRIVER! Ready to build a career with a company thats leading the foodservice industry? We help YOU make it! Our...  ...improvement focus. Main Ingredients of the Job: Safely drive trucks to customers and meet scheduled customer delivery times.... 

Findlay Volkswagen Henderson

Service Technician European, Porsche, Audi, Volkswagen, BMW, Mercedes Job at Findlay Volkswagen Henderson

General Summary:Flat Rate Technician functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repairs. Technician performs vehicle repair and maintenance as assigned in ...

Amazon.com.ca, Inc.

Sr. Product Manager - Cross Border Supply Chain, Amazon Canada Job at Amazon.com.ca, Inc.

 ...thinking Sr. Product Manager, you will join our Cross-Border Products (XBP) team at Amazon Canada. This team focuses on maximizing the selection available through cross-border fulfillment channels, improving in-stock levels, enhancing delivery speed, and reducing cost-to...