About Us: Fred Martin Auto Group is one of the largest new and used car dealerships in Ohio. We sell and service all makes and models of Dodge, Chrysler, Jeep, Fiat, Nissan, and Hyundai vehicles under 7 different rooftops. We have our own BHPH, collision center, detail center, and photo booth. The Opportunity: We're seeking a talented and motivated Systems Administrator to join our growing IT team. You'll play a vital role in ensuring the smooth operation, stability, and security of our critical IT infrastructure. What We Offer * Medical, Dental & Vision Insurance * Company Paid Life Insurance * 401K Plan + Match * Generous Paid Time Off * Up to 3 Weeks Paid Vacation * Growth Opportunities * Promote From Within * Paid Training * Employee Vehicle Purchase Plans * Family Owned and Operated * Long Term Job Security * Health and Wellness * Discounts on Products and Services * Cell Phone Discounts * Fitness Membership Discounts * Referral Bonus Opportunities for all employees up to $3,250 Responsibilities: * Technical Support: * Provide exceptional technical support to all departments, troubleshooting PC hardware and software issues, and performing upgrades. * Manage service requests efficiently, ensuring timely resolution of user inquiries. * Offer support for dealer-specific technologies like CDK, Vin solutions, Promax, wiTech/wiAdvisor, credit card systems, security cameras, cccOne, and basic phone/fax/copier/printer troubleshooting. * Security-specific technologies like Sophos antivirus, Duo 2FA security, and Comply Auto. * System Administration: * Proactively monitor and administer network infrastructure, pfSense, including HP and Cisco routers and switches, ensuring optimal network performance and security. * Manage Windows Server 2016, including Active Directory user accounts, group policies, and system administration tasks. Implement and enforce strong password policies and access controls. * Troubleshoot and maintain Windows desktops, perform preventative maintenance, and provide support for Android/iOS tablets and iPhones. Ensure endpoint security by implementing and enforcing security measures such as antivirus, anti-malware, and patch management. * Create and maintain IT documentation for future reference. * Problem-Solving & Training: * Effectively prioritize and manage multiple tasks while demonstrating excellent time management skills. * Perform preventative maintenance on PC desktops and create/manage system backups. * Resolve urgent IT requests daily and independently. * Conduct end-user training sessions as needed. Qualifications: * High school diploma or GED required. * Degree in Computer Science, Information Systems, or a related field OR 5+ years of verifiable IT experience preferred. * Strong working knowledge of Active Directory and Windows Server administration. (Microsoft certifications a plus). * Proficiency in TCP/IP networking concepts and experience with Cisco and HP routers/switches. * Experience with firewall management, intrusion detection/prevention systems (IDS/IPS), and network security monitoring tools. * Solid experience troubleshooting and supporting Windows servers, desktops, laptops, and mobile devices. * Familiarity with virtual environments (Proxmox, and VMware) and Linux servers (a plus). * Basic understanding of web development concepts (HTML, PHP, JavaScript, MySQL) preferred. * Experience with programming languages like Powershell and shell scripting. * Excellent communication and interpersonal skills for clear communication with users. * Ability to prioritize, manage time effectively, and work independently. * Possess a strong understanding of cybersecurity best practices and principles. * Ability to conduct security audits and risk assessments. * Valid driver's license and clean driving record. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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