Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

Ti9BbmxZczVoeVBHTzZ5VkVxY3RIM0RqdXc9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Vaco

Accounts receivable manager Job at Vaco

 ...POSITION OVERVIEW The Accounts Receivable (AR) Manager oversees the accounts receivable function, ensuring timely collection of payments and maintaining accurate financial records. This role reports to the Finance Director and supervises the AR team. KEY RESPONSIBILITIES... 

Titan Placement Group

Registered Nurse (RN) Freestanding Emergency Department (FSED) Job at Titan Placement Group

 ...is needed in Panama City, FL. Titan Placement Group invites you to explore an opportunity in Panama City, FL. Panama City is a four-season paradise for water sports enthusiasts. Kayaking, paddle boarding, sailing, and kiteboarding are popular activities on the crystal... 

Odoo

Entry Level Software Sales Specialist Job at Odoo

 ...Software Sales Specialist This is a hybrid (40% remote and 60% onsite) role in Buffalo, NY. To get the best candidate experience, please consider applying...  ...of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest... 

Health Quest EMS

Wheelchair Van Driver Job at Health Quest EMS

 ...transport specialist provides transportation services for a disabled person. Using a van that's equipped with a lift and a mechanism to secure a wheelchair, the transport specialist wheels the patient to the van, safely raises the patient into the van on the lift, secures... 

directconceptsllc

Client Success Strategist Job at directconceptsllc

 ...mindset.~Proven ability to manage multiple accounts and prioritize effectively.~Familiarity with CRM systems (e.g., Salesforce, HubSpot) and customer success tools.~Industry experience in [insert industrye.g., SaaS, marketing, healthtech] preferred. What...