Medical Assistant Supervisor Job at Spire Orthopedic Partners, Middletown, CT

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  • Spire Orthopedic Partners
  • Middletown, CT

Job Description

Description

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

What You'll Do:

  • Direct contact for call outs for Medical Assistants. Adjusts and makes scheduling changes to accommodate, notifies Supervisor and staff.
  • Creates schedule and approves time off.
  • Assists other Team Leads with cross coverage.
  • Works closely with Director on Team issues, patient complaints and workflows.
  • Informs Director of staff issues. Leads monthly team meetings. Director present at disciplinary meetings with staff. Documents meeting minutes and communicates any updates or changes.
  • Monitors staff when Director is not on site and reports issues to Director.
  • Provides feedback to Director for employee reviews.
  • Works with staff on re-training if needed.
  • Attends scheduled Lead and Operational meetings. Attends bi-weekly meeting with Director.
  • Inventory ordering, management, and training in ENVI & BREG (works closely with Inventory Procurement Manager).
  • Develops, maintains, and modifies training modules, policies, and procedures.
  • Arrives promptly to clinic according to your scheduled sessions. Contribute and work together as a team to see that the clinic runs smoothly (rooming patients, completing DME/casts, cleaning exam & waiting rooms, stocking rooms).
  • Verifies patient information by interviewing patient, recording medical history, confirming, and recording all patient medications and allergies, confirming and documenting the purpose of the visit. Obtaining OP reports, imaging reports, etc for the visit. Opening images for Provider review.
  • Prepares patients for examination by ordering preliminary physical tests/x rays. Interact with other departments (electronic health records, radiology, service coordination) to obtain the resources needed to assist in patient care.
  • Maintain accurate notes and records. Maintain patient dignity and confidentiality.
  • Remove sutures and staples (As Appropriate)
  • Prepare injectable medications as per physician orders. Assist Providers with US guided procedures (portable and handheld devices).
  • Dressings - assess the condition of wounds prior to cast applications and cast removal. Consult with Providers for further orders when problems are identified. (As appropriate)
  • Cast application - (including specialized casts, fracture braces) using plaster or synthetic materials. This involves adjusting, removing, repairing, bi-valving, wedging and windowing of casts. Provide on the job instruction and demonstration of casting techniques to co-workers and other health professionals (medical students, interns, residents) as requested.
  • Measure and fit patients for orthopedic braces, devices, and ambulatory aids. Instruct patients regarding care and proper use. Fabricate and apply splints and bandages (ie., finger splints, humeral splints, knee splints, back braces, etc.). Appropriately document/code/bill for DME products.
  • Instruct patient/family in the care of the cast, splint, or brace as well as skin care. Reinforce the teaching of the medical information given by the physician regarding the specific injury, treatment plan, and anticipated results.
  • Order and maintain equipment (including cleaning and preparing instruments for autoclave).
  • Manage orthopedic supplies, stock rooms, and empty biohazard bins.
  • Collaborate with other health care professionals such as physicians, physician assistants, and nurse practitioners.
  • Prepare for clinic: bringing any necessary supplies, etc. Upon completion of clinic: clean & stock rooms, power down computers, possibly prepare for next Provider’s clinic with user logins.
  • Assist and monitor other clinics when schedule & time allows assist with rooming, assisting/completing patient Kiosk’s, completing DME/casts, etc.
  • Cover evening Urgent Ortho hours on a rotating basis within the department.
  • Travel to satellite offices when assigned.
  • Assists with Triage tasks.
  • Learns and assists in the check-in & check-out process with Front Desk Supervisor.

Qualifications

Who You Are:

Qualifications

  • High School Diploma or equivalent
  • Current MA Certification or LPN license.
  • MA experience required (5-6 years). Orthopedic experience preferred but able to train.
  • Management experience required (2-3 years).
  • Technical proficiency with EMRs and Microsoft Office applications.

What We Offer:

  • Excellent growth and advancement opportunities
  • Dynamic environment
  • Access to a diverse network of practitioners
  • Broad infrastructure of tools and programs to enhance the employee experience
  • Competitive Compensation
  • Generous PTO
  • Benefits package: health, dental, vision, 401(k), etc.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).

Job Tags

Local area, Immediate start, Afternoon shift,

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