Job Description
Pre-Sales
We have an amazing opportunity for a Pre-Sales Consultant to join our high-energy Sales team and make a real impact. This is your chance to work with top-tier clients, shape technical solutions, and be the key to unlocking new business opportunities across the globe! About the role:
At Support Revolution, we’re shaking up the IT support industry, helping businesses break free from the status quo with smarter, more cost-effective solutions. As a Pre-Sales Consultant, you’ll be the driving force behind our mission - guiding prospects, delivering compelling demos, and proving why we’re the best in the game.
This is a full-time role offering flexibility to work fully remote or in a hybrid setup – whatever works best for you!
What you’ll be doing: - Use a consultative selling approach to understand client needs, address objections, and showcase our support services
- Deliver engaging presentations that highlight the value of Support Revolution
- Analyse customer support histories to identify pain points and tailor solutions
- Manage technical pre-sales activities , collaborating with subject matter experts in Oracle, SAP, PeopleSoft, and VMware
- Support the Sales team by handling complex customer queries and ensuring seamless communication between teams
- Maintain technical data in the CRM and contribute to marketing efforts
- Oversee the transition from sales to onboarding , ensuring a smooth customer experience
- Vet products for support, identify risks for contract negotiations, and suggest process improvements.
What we’re looking for:
- Experience in pre-sales, technical consulting, or solution engineering , preferably in enterprise software or IT support
- Excellent presentation and communication skills , with the ability to explain complex solutions to both technical and non-technical audiences
- A problem-solver who can analyse customer pain points and align solutions to their needs
- Ability to collaborate across teams , from sales and marketing to technical experts
- Strong knowledge of Oracle, ideally with working knowledge of SAP, PeopleSoft, or VMware as a minimum
- Highly organised with experience managing CRM data and sales collateral
- A proactive mindset, always looking for ways to improve processes and drive efficiency.
Ready to take your Pre-Sales career to the next level? Apply now and let’s make amazing things happen!
Interview process: Our hiring process is designed to be efficient and transparent. Here’s what to expect:
- Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
- Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
- Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
- Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.
Benefits and perks:
We offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary: We value your hard work with a salary of £60,000 to £80,000 per annum
- Generous Annual Leave: Take plenty of time to recharge, plus extra days as you grow with us
- Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days
- Birthday Leave: Celebrate YOU by taking your birthday off
- Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
- Company Pension Scheme: Secure your future with our Company pension scheme
- Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
- Hybrid Working Model: Choose the flexibility of remote work or office days, even working from our overseas locations!
- Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
- Personal Development: We invest in you with tailored training and career growth
- Employee Referral Scheme: Get rewarded for bringing great talent to our team
- Company Beer Fridge: Wrap up your day with a cold one at 4 p.m. (Or grab a soft drink or fresh fruit if you're feeling virtuous - your call!).
About Support Revolution:
At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.
If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!
For more details, click here .
(Note: Support Revolution does not accept unsolicited CVs from agencies.)
Job Tags
Remote job, Full time, Contract work, Overseas, Afternoon shift,