Quality & Process Improvement Coordinator Job at Benecard Services, LLC, Bonita Springs, FL

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  • Benecard Services, LLC
  • Bonita Springs, FL

Job Description

Since 1990, BeneCard has provided prescription benefit programs founded on the philosophy of integrity, innovation, and a “Clients First” approach. We specialize in delivering progressive benefit programs to the private and public sectors.

The Quality & Process Improvement Coordinator will play a vital role in ensuring operational excellence through root cause analysis, quality reviews, and process optimization. Reporting to the QPI Manager, this role involves cross-functional collaboration with all levels of management, external clients, members, and regulatory auditors.

Key Responsibilities:

  • Investigate and analyze issues, focusing on root cause identification and resolution.
  • Perform quality reviews on documents, claims, and clinical processes.
  • Develop and maintain reporting tools, dashboards, and process flows.
  • Facilitate meetings with Business Owners and Management to address quality concerns and implement solutions.
  • Lead special quality projects with a focus on accuracy and process improvement
  • Provide resource support within the QPI department across other operational areas.

Qualifications

  • Proficiency in Microsoft Office Suite
  • Strong data analysis and visualization skills with the ability to present findings effectively.
  • Medical and/or pharmaceutical background is highly desirable.
  • Quality Management background is preferred.
  • Exceptional interpersonal and organizational skills.
  • Must be detail oriented with strong problem-solving skills.
  • Must have professional written and verbal communication skills with a strong focus on spelling, grammar, clarity, and formatting.
  • Must demonstrate flexibility and ability to work in high pressure situations and tight deadlines.

BENEFITS:

  • 401(k) with employer matching
  • Dental
  • Health
  • Vision
  • Prescription
  • Paid time off
  • Sick time off

JOB TYPE: Full-Time

SCHEDULE:

8-hour shift

EDUCATION: High School Diploma

Featured Benefits

  • Competitive salary
    • Potential to earn $1,000 sign-on bonus
  • Vacation and Sick/Personal Time
  • Medical Insurance
  • Hearing Program Discount
  • Short- & Long-Term Disability Insurance
  • Life Insurance
  • Flexible Spending Account
  • 401(k)
  • Employee Referral Program
  • Employee Recognition
  • Tuition Reimbursement
  • Professional Development Training

About Benecard Services our affiliated companies:

Benecard Services, LLC

Benecard Services, LLC has been administering carve-out, fixed rate insured prescription drug benefit programs since 1990. Benecard is a full service, in-house prescription benefit administrator that includes mail and specialty drug dispensing. We are a premiere nationwide Prescription Benefit Administrator headquartered in Lawrenceville, New Jersey.

Website:

BeneCard PBF

BeneCard PBF provides self-funded prescription benefit program administration with a personalized approach through focused, clinical expertise. Our business model operates on a customized claim processing system offering unlimited capability and flexibility to respond to client needs in an evolving marketplace. Advanced clinical programs and advanced technology provide the framework to maximize the use of all data elements available. This allows BeneCard PBF to filter the information, focus on clinical opportunities and facilitate interaction between the physician, the pharmacist and the patient to effectively promote complete health care. Headquartered in Bonita Springs, Florida.

Website:

National Vision Administrators

For over 40 years, National Vision Administrators (NVA) has been meeting the vision benefit needs of public employer groups, Health & Welfare Funds, Associations and Coalitions. Providing millions of people throughout the United States with vision care programs that help them be smarter buyers of eye care and eyewear, NVA is particularly well suited to address today's health benefit challenges as it relates to eye care. We offer cost-effective, customized vision benefit programs that are clinically integrated. We are proud of the fact that we have retained over 99% of our clients and believe it is the greatest testimony to the high-quality benefits and service satisfaction we provide to both our clients and their members. Headquartered in Clifton, New Jersey.

Website:

We are an Equal Opportunity employer.

Job Tags

Full time, Temporary work, Relocation bonus, Flexible hours, Shift work,

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