Overview Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations. More information is available on the company's website at: Responsibilities Responsible for handling high exposure professional liability and litigated claims, as well as commercial injury and non-injury general liability and automobile claims, in accordance with client, carrier and company guidelines, statutory regulations and best practices. Investigates, evaluates, reports to authorities as applicable, and maintains adequate reserves. Manages claims through well-developed action plans to an appropriate and timely resolution. Maintains diary system to ensure claim files are up to date, and that required follow-up is taking place. Investigates and evaluates claims to determine liability and compensability. Communicates with vendors, producers, policy holders, clients and insurance companies to communicate claim status and direction of claim. Negotiates settlements with claimants and insureds. Reports to authorities as applicable, providing updates on litigated claims, serious injuries, and claims over the adjuster\'s authorization limits. Sets and manages reserve accounts, and ensures that adequate levels are maintained. Analyzes and reviews invoices for payment. Provides producer inquiry assistance. Creates and maintains reports. Provides training and mentoring to less experienced adjusters. Travels as necessary to attend appeal hearings, trials, and perform on-site investigations. May act as backup for Supervisor or provide training on an as needed basis. Complies with agency management system data standards and data integrity. Other duties as assigned. Qualifications Education / Experience Candidate needs to have prior experience adjusting injury claims. Prefer prior General Liability and Professional Lines experience to be considered for senior level liability claims adjuster. College Degree or equivalent combination of claims education and experience. Responsible for attending continuing education. Seven (7) or more years experience in liability claims processing. Skills Excellent verbal and written communication skills, including telephone and listening skills. Excellent customer service skills. Excellent interpersonal and leadership skills. Strong analytical skills and problem solving skills. Strong organizational and time management skills. Discretion and independent judgment required. Proficient in Microsoft Office Suite - Excel, Word, Outlook.
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