Job Description

Job Title: Senior Site Reliability Engineer (SRE)

Location: Atlanta, Charlotte, Raleigh, or Richmond (Onsite 4 days/week, 1 day remote)

Experience Level: Expert

Overview:

A corporate Risk and Technology team is seeking experienced Senior Site Reliability Engineers (SREs) to enhance stability and reduce downtime across hundreds of critical banking applications. This role is ideal for individuals with deep technical expertise who thrive in high-pressure environments and can lead incident response efforts across complex enterprise systems.

Key Responsibilities:

• Lead triage and resolution of high-priority incidents across diverse technology stacks.
• Collaborate with subject matter experts to identify root causes and accelerate recovery.
• Maintain and improve incident playbooks, focusing on top-tier applications such as Zelle and EP&W.
• Develop end-to-end architecture diagrams and partner with delivery teams to map critical user journeys.
• Enhance observability and telemetry across platforms and applications.
• Drive proactive engineering initiatives including automation, performance analysis, and tooling improvements.
• Establish and coach a reliability-focused team culture with strong SLO/SLI practices and consequence modeling.

Strategic Impact Areas:

• Reduce Mean Time to Recovery (MTTR) through playbook audits and remediation.
• Update and refine playbooks for 13 Configuration Items (CIs) impacting Zelle due to recent incidents.
• Improve incident detection logic and triage processes for top 20 EP&W applications.
• Define and enforce Non-Functional Requirements (NFRs) to ensure scalable and resilient systems.

Required Skills:

• Strong understanding of SDLC methodologies and processes.
• Ability to read and interpret application code (Java, .NET).
• Proficiency in networking (packet captures, firewalls, load balancers, routing).
• Expertise in operating systems (AIX, Windows, Linux, Kubernetes).
• Experience with observability tools such as Dynatrace and Splunk.
• Proven ability to create and modify playbooks and architecture diagrams.
• Familiarity with AWS, DevOps practices, and financial services environments.

Preferred Qualifications:

• Demonstrated success in incident response and root cause analysis in large enterprise settings.
• Experience in banking or financial services is highly desirable.
• Ability to lead cross-functional teams and drive strategic SRE transformation.

Pay and Benefits

The pay range for this position is $75.00 - $85.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Charlotte,NC.

Application Deadline

This position is anticipated to close on Oct 13, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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