Job Description

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

The Provider Enrollment Division is responsible for the Screening, Enrollment, Monitoring, and Recertification of Medi-Cal providers. The providers that we enroll and monitor provide services to over 15 million Medi-Cal members. The role of the Student Assistant and Graduate Student Assistant, under close supervision of the Staff Services Manager (SSM) I, is to perform research, analysis, and evaluation of provider enrollment applications and/or records in the Medi-Cal Program. These functions include reviewing and processing provider applications, and/or updates to enrollment records, preparing correspondence to providers and stakeholder, working within the online Medi-Cal enrollment system, working with state and federal statutes and regulations as well as pending legislation and maintaining and reviewing information on multiple internal databases.

Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!

This is a re-advertisement of JC-494714. If you previously applied under JC-494714, you would need to re-apply under this new Job Control, JC-499858,  in order to be considered.

This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

You will find additional information about the job in the .

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

This position is located in West Sacramento, which is in Yolo County. Please ensure you have chosen Yolo County as a place you are willing to accept employment on your CalCareer profile.

Our campus-style office offers FREE parking, and is near the freeway, a shopping center, and several dining options.

Special Requirements

Simple Application Steps

If you are interested in this position, complete the following simple steps:

1. Review the education and experience minimum qualifications (MQ’s) of the Student Assistant and Graduate Student Assistant . See the Minimum Requirements section above.
2. Complete the Statement of Qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents , which include the Statement of Qualifications - see the "Required Application Package Documents" section below.

Statement of Qualifications Requirement Section

Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.

The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ.

The SOQ must be no more than two pages in length, double-spaced and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner.

Candidates who do not complete and submit an SOQ will not be considered for this position. Respond directly to the following:

How do you handle changing priorities or unexpected assignments?

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of Microsoft (MS) Office Suite, including MS Excel.
• Strong analytical and organizational skills with a keen attention to detail.
• Good time management and multitasking skills.
• Good written and oral communication skills.
• Ability to work independently or as part of a collaborative team.
• Ability to follow applicable procedures, policies, and statutes.
• Positive attitude with an eagerness to learn.
• Excellent customer service skills.
• Excellent attendance and punctuality.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's .

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: . This survey is not required to be considered for this position.

Telework and Salary Information

Telework: This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 840 Stillwater Rd, West Sacramento, CA 95605.

Salary: Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Please note, the salary posted reflects a full-time schedule; however, this position is part-time. If selected, the team member will be compensated hourly based on actual hours worked. The anticipated schedule is approximately 15 hours per week. Student Assistants may not exceed 1,500 hours of work within 12 months from their first date of employment.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Refer to the Statement of Qualifications Requirement Section for instructions.

• Other -

  Applicant must submit proof of being enrolled into a college or university.

Job Tags

Hourly pay, Full time, Contract work, Remote work, 2 days per week, 3 days per week,

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