Job Description
Description
Surgical Supply Technician is responsible for completing Supply Chain and Perioperative standard operating procedures for supply replenishment across supply nodes within the organization including but not limited to supply bin pulling, cleaning, filling, receiving and replenishment. Responsible for managing the deployment and replenishment of patient care equipment and medical code carts according to prescribed procedures, techniques and universal precautions. Responsible for identification and management of expired supply and cleanliness of Supply Chain and Perioperative distribution areas and supply nodes. Respond to STAT supply requests and calls and maintains clear communication between clinical staff, Perioperative team and Supply Chain Distribution team. Responsible for management of specialty or patient specific supply, implants and tissue needed for Perioperative and surgical operations.
Qualifications
Minimum Education High School Diploma or GED (Required)
Minimum Work Experience 3 years Related and progressive experience in materials management in health care environment. (Required)
3 years Related and progressive experience in surgical technology. (Preferred)
Required Skills/Knowledge Ability to meet the physical demand requirements associated with supply replenishment and equipment deployment in accordance with Supply Chain and Perioperative standard operating procedures.
Ability to perform basic functions on a hand-held device, with appropriate training.
Demonstrates teamwork/cooperation in providing services to direct/indirect customers.
Ability to maintain clear communication with departmental management, clinical staff and end users.
Functional Accountabilities Supply Replenishment - Complete and follow Supply Chain and Perioperative standard operating procedures for supply replenishment across supply nodes within the organization. Regularly checks, pulls, cleans, fills and receives supply bins for full replenishment.
- Ensures adequate and accurate supply levels at all times to meet the anticipated demand of clinical staff and end users. Respond to changes in supply demand patterns.
- Demonstrates understanding and performs bin staging activities in accordance with Supply Chain and Perioperative standard operating procedures. Keeps staging area clean and organized.
- Deliver STAT items or special requests to end users as required, and assist end users with over-the counter issues.
- Utilize supply management technology in accordance with Supply Chain and Perioperative standard operating procedures. Maintain accuracy when working with technology and enterprise resource system (ERP).
- As required, physically count the quantity of on-hand supply in Supply Chain and Perioperative supply areas to maintain accurate inventory levels.
- Maintain optimum inventory levels of any STAT or mission critical items within Supply Chain staging area.
- Manage and communicate stock outs and substitute items with clinical end users, Perioperative leadership and Supply Chain Distribution team.
Clean & Organize - Ensures all Supply Chain distribution, Perioperative areas and supply nodes are organized and clean in accordance with Supply Chain, Perioperative and Infection Control policies and procedures.
- Maintain a safe working environment in all Supply Chain distribution areas, Perioperative areas and supply nodes. Must comply with all PPE/AORN surgical attire standards required for invasive areas.
- Identify to Departmental management when maintenance of a supply node is required. Perform regular maintenance on supply node when needed, including but not limited to bin replacement, bin labeling, bin reorganization, etc.
- Ensure quality assurance standards are met by checking and removing outdated and expired supply.
Equipment
- Store, clean and deploy a variety of medical equipment maintained by Supply Chain and Perioperative Services to clinical end users.
- Maintain equipment inventory in order to track equipment, identify soiled equipment requiring cleaning and deliver equipment to appropriate clinical end users.
- Log and communicate equipment requiring repair or maintenance. Communicate with the clinical end users on the progress of repair through verbal communication and repair log board.
Communication & Customer Service - Maintain clear communication between clinical end users, Perioperative leadership and Supply Chain Distribution team.
- Assist with answering phone calls and responding to organization’s “I Need It” application.
- Communicate all supply interruptions including stock outs and backorders to clinical end users and departmental management as soon as information becomes available.
- Meets productivity work standards while demonstrating competency in job skills and knowledge by completing scheduled work in allotted timeframe.
- Performs other responsibilities as requested by Supervisor, Coordinator, Team Lead or Department Head.
Specialty Supply, Tissue & Implant Management - Manage and perform requisitions and requests for specialty or patient specific supply needed for surgical cases and Perioperative need. Review and manage open Purchase Orders to ensure timely delivery of specialty or patient specific items. Communicate any backorders associated with specialty or patient specific supply.
- Complete all bill-only requisitions for implants and specialty supply.
- Support Perioperative Supervisor in management of implants, tissue and consignment supply. As required, communicate with Supplier Representatives to ensure adequate management of consigned supply.
- Communicate any supply, procedure or equipment changes with Surginet System Analyst to adequately update surgical preference cards.
Organizational Accountabilities Organizational Commitment/Identification - Partner in the mission and upholds the core principles of the organization
- Committed to diversity and recognizes value of cultural ethnic differences
- Demonstrate personal and professional integrity
- Maintain confidentiality at all times
Customer Service - Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication - Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving - Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility - Use resources efficiently
- Search for less costly ways of doing things
Safety - Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities (Staff)
Organizational Commitment/Identification Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Safety
Primary Location
: District of Columbia-Washington
Work Locations
:
CN Hospital (Main Campus)
111 Michigan Avenue NW
Washington 20010
Job
: Administrative Support / Customer Service
Organization
: Finance
Position Status : R (Regular)- O - PRN
Shift : Day
Work Schedule : 7 am - 3:30 pm M-F
Job Posting
: Jun 3, 2025, 10:01:14 PM
Full-Time Salary Range
: 44033.6-88088
Job Tags
Full time, Work experience placement, Relief, Shift work,