Job Description

Put your passion to work and grow your career by learning from healthcare innovators and mentors. By joining our team, you’ll work with industry pioneers who do incredible things to move healthcare forward. From day one, you’ll work on exciting projects that make a meaningful impact on people’s lives. You’ll also have incredible opportunities to learn and develop your skills by joining a collaborative team that celebrates and embraces our differences. We have comprehensive leadership and technical development academies to help build your skills and fulfill your career aspirations.

Summary

As a Workflow Documentation Specialist Intern at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Innovation begins with design and leads to solutions that help our clients deliver better health and human services outcomes. In this position you will: 
• Assists in the research and assessment of business goals and align information technology. solutions with business initiatives and serve as the liaison between technical personnel and business area 
• Assists in analyzing and documenting client’s business requirements and processes; communicates these requirements to technical personnel by constructing basic conceptual data and process models 
• Assists in creating and executing test scenarios to verify system changes are working as designed. Execute systems tests from existing test plans, analyzing test results in various phases.
• Run pre-written queries, and create/edit workflow documentation 
• Collaborate with cross-functional teams, including developers, engineers, and healthcare professionals, to solve real-world problems.
• Participate in training sessions, workshops, and team meetings to enhance your learning experience.

What we're looking for

• Students in later years of study (juniors/seniors) or pursuing a degree in Computer Science, Creative Writing, Journalism, Business Administration, or a related field. 
• Hands on experience with SQL, Excel, Visio/Diagramming 
• Technical Experience working with desktop publishing, word processing, and on-line documentation software 
• Experience working with industry writing style such as grammar, sentence form, and structure
• Strong problem-solving, critical thinking and analytical skills with attention to detail. 
• Independent project ownership-process optimization, automation- developing scripts, analyzing data and recommending solutions.

What you should expect in this role

• Paid Summer Internship - from May 19- August 8,2025 (12-week program, 40 hours per week). 
• Hybrid opportunity in Dallas, TX - Candidate must reside in the Dallas area and vicinity (30 miles around).
• The deadline to submit applications for this posting is 4/4/2025.
• Video cameras must be used during all interviews, as well as during the initial week of orientation. 

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The pay range for this position is $31,200.00 - $37,450.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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