Job Description

Temporary Operations Associate - Patient Mailing Project

Position Overview

We are seeking a detail-oriented Temporary Operations Associate to support a critical 4 week long patient mailing project. This role will be responsible for executing high-volume mail preparation while maintaining strict confidentiality and quality standards in accordance with HIPAA regulations.

Key Responsibilities

• Work with other team members to maintain quality standards
• Process and prepare patient mailings according to established procedures and quality control protocols
• Ensure accurate assembly and stuffing of envelopes with appropriate patient materials
• Maintain patient confidentiality and handle protected health information (PHI) in compliance with HIPAA requirements
• Perform quality checks at each step of the mailing process to ensure accuracy and completeness
• Document and report any quality issues or discrepancies following standard operating procedures
• Maintain a clean and organized workspace to prevent any mixing of patient materials

Required Qualifications

• Understanding of HIPAA compliance and patient confidentiality requirements
• Strong attention to detail and ability to maintain accuracy in repetitive tasks
• Ability to follow written and verbal instructions precisely
• Physical ability to sit or stand for extended periods and lift up to 100 pounds
• Reliable attendance and punctuality

Working Conditions

• Temporary position for the duration of the mailing project
• Full-time hours Monday through Friday, 9am to 5pm
• Climate-controlled office environment
• May require extended periods of sitting or standing

Additional Requirements

• Must pass HIPAA compliance training
• Background check required
• Must sign confidentiality agreement

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