Virtual Travel Assistant (C) Job at Feyer&Associates, Detroit, MI

TS9ZbG5JbzBqQy9LUDZTVUU2c3VHSFhpdVE9PQ==
  • Feyer&Associates
  • Detroit, MI

Job Description

Core Responsibilities:

  • Serve as primary customer contact, providing premium concierge-level service to travelers from start to finish
  • Respond to telephone, email inquiries, and online travel submissions in a timely fashion
  • Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation
  • Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc...
  • Become familiar with multiple web-based booking engines and travel resources
  • Pricing & and cost calculations for changes or added trip fees
  • Provide e-tickets and take credit card payments over the phone.

Travel Planning and Sales:

  • Plan and sell transportation, accommodations, insurance, and other travel services.
  • Collaborate with clients to understand their needs and provide advice on suitable destinations, transportation modes, travel dates, costs, and accommodations.

Qualifications:

  • No experience necessary; we will train
  • Exceptional customer service abilities
  • Superior written and verbal communication skills
  • Strong organization with the ability to prioritize and multi-ask
  • Job Type: Full-time or part-time

Benefits:

  • Flexible Schedule: Enjoy the flexibility of working remotely.
  • Personal Website: Opportunity to have a personalized website for professional representation.
  • Daily Training Available: Access ongoing training to stay informed about industry developments.

Customer Communication:

  • Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers.
  • Communicate effectively with clients to address inquiries, offer assistance, and ensure a smooth travel experience.

Booking and Financial Transactions:

  • Book transportation, make hotel reservations, and handle payment/fees.
  • Use promotional techniques and prepare materials to sell itinerary tour packages.

Issue Resolution:

  • Address and resolve problems, complaints, or refund requests promptly.
  • Maintain a high level of customer satisfaction through effective conflict resolution.

Industry Knowledge and Networking:

  • Attend seminars to stay updated with tourism trends.
  • Build and maintain a network with tour operators to enhance service offerings.

Skills:

  • Fluency in English; multilingualism is a plus.
  • Strong sales skills and commercial awareness.
  • Effective interpersonal and negotiation skills.

If you have a passion for travel, excellent communication skills, and a knack for sales, we invite you to join our team as a Remote Coordinator. Embrace the opportunity to create memorable travel experiences for our clients while enjoying the benefits of a flexible schedule and continuous training.

Job Tags

Full time, Part time, Local area, Remote job, Flexible hours,

Similar Jobs

OneSpaWorld

Cosmetologist Hair and Nails Mandara Spa Job at OneSpaWorld

 ...subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Spa. In addition, attendance at all scheduled... 

Applied Materials

Director, Security, M6 Job at Applied Materials

**Who We Are**Applied Materials is the global leader in materials engineering solutions...  ...development, oversight and execution of security operations programs and initiatives for...  ...Mentoring** **/ Support for Role**+ Managing Directors / Senior Directors Facilities, EH&S, HR,... 

SPIN Global

Architect Job at SPIN Global

 ...response operations as opportunities arise. Applicants must possess a FEMA Entry on Duty (EOD). Responsibilities Conduct architectural site inspections in compliance with FEMA's Public Assistance Programs and guidelines. Prepare architectural plans and designs... 

In House Jobs | JDHuntr

General Counsel Jobs JDHuntr 56722 Counsel, New York, NY Job at In House Jobs | JDHuntr

 ...Counsel, New York, NY To apply go to JDHuntr.com *Collaborate with company's product and compliance teams to identify potential legal risks and provide risk-mitigation counseling on ad tech products. *Critically analyze complicated data flows and leading-edge ad... 

ClassShare

Online English Teacher/Tutor (up to $36 per hour) Job at ClassShare

Looking for a rewarding and remote teaching opportunity? We are seeking passionate online English teachers to work part-time from home - with the ability to work remotely and earn 32~$36/hr!We strive to provide every child with an experience of a real American-style classroom...