Job Description

Key Responsibilities:

• Oversee the logistics of inbound and outbound shipments, ensuring efficient processing and inventory accuracy.
• Lead, train, and evaluate the warehouse team, fostering a culture of continuous improvement and operational excellence.
• Manage timekeeping, including tracking PTO and coordinating with Payroll.
• Ensure the quality and accuracy of warehouse inventory, maintaining high standards of material handling.
• Analyze operational metrics in line with quality management systems, identifying and implementing improvement strategies.
• Investigate discrepancies in inventory, conducting thorough analyses and corrective actions to maintain integrity.
• Uphold stringent compliance with both customer and company policies, focusing on detail-oriented and productive workflows.
• Conduct regular team meetings, providing clear feedback and direction to enhance efficiency and address operational challenges.
• Maintain proactive communication with all levels of management and staff to ensure coordinated efforts.
• Strategize staffing based on daily operational needs, contributing to optimal workforce planning.
• Develop and maintain key performance metrics, reporting on warehouse efficiency to support business objectives.
• Engage with customers through various communication channels to uphold service excellence.
• Ensure a clean, organized, and safe working environment within the warehouse.
• Create and maintain comprehensive documentation of processes and procedures to standardize operations.

Requirements:

• 1-3 years of leadership or supervisory experience in a warehouse environment.
• Proficiency in Microsoft Office, Outlook, and experience with Warehouse Management Systems.
• Ability to handle physical demands, including lifting packages up to 50 pounds.

• Strong command of English, capable of following and giving clear written and verbal instructions.
• Independent worker, able to manage responsibilities with minimal supervision.

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