WFH Call Center Representative (P-T & F-T) Job at Mamaroneck Union Free School District, Columbus, OH

TnZBZ2xJbzFqQ2ZPT3FDV0Y2MHZIWERsdWc9PQ==
  • Mamaroneck Union Free School District
  • Columbus, OH

Job Description


We are seeking a highly skilled and motivated WFH Call Center Representative to join our team at Mamaroneck Union Free School District. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional customer service and support via phone, email, or chat. This is a hybrid role, offering the flexibility to work from home and collaborate with our team in Columbus, United States.

Responsibilities

As a WFH Call Center Representative, your key responsibilities will include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing accurate and helpful information to customers, addressing their concerns and needs
  • Utilizing strong communication skills to de-escalate conflicts and ensure customer satisfaction
  • Documenting customer interactions and maintaining accurate records
  • Collaborating with internal teams to resolve customer issues and improve overall customer experience
Qualifications

To be successful in this role, you should possess:

  • Excellent communication skills, both written and verbal
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving skills and attention to detail
  • Basic computer skills and familiarity with customer relationship management (CRM) software
  • Entry-level experience in customer service or a related field
Benefits

We offer a competitive benefits package, including:

  • Flexible scheduling and remote work options
  • Opportunities for professional growth and development
  • Comprehensive training program to ensure your success
  • Competitive hourly rate and benefits package

Job Tags

Hourly pay, Full time, Remote job, Flexible hours,

Similar Jobs

Seven Seas Water Group

Plant Operator - USVI STX Job at Seven Seas Water Group

 ...investment funds managed by EQT. Headquartered in Tampa, with operations across the U.S., Caribbean, and Latin America, Seven Seas Water...  ...sectors. We have more than 200 water and wastewater treatment plants in operations throughout the United States, Caribbean, and Latin... 

Vail Resorts

Driver CDL Job at Vail Resorts

 ...discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your...  ...you. No previous commercial driving experience is required, paid CDL training and testing is provided. Job Specifications: Starting... 

Alter Domus

Fund Accounting Summer Intern Job at Alter Domus

 ...functions Process and track daily cash contributions and distributions for investment fund client Participate in Alter Domus Intern Programming around professional development, career progression, and presentation Attend in-person and virtual networking events... 

Inceed

Analytics Engineer Job at Inceed

 ...company to help find a skilled Analytics Engineer to join their team! Step into the...  ...chance to make a significant impact with data-driven insights and collaboration. Key...  ...protected by law. Seniority level Entry level Employment type Contract... 

KMP Enterprises LLC dba DesginMinds

Interior Designer Job at KMP Enterprises LLC dba DesginMinds

 ...with Sales, Coordination, and Project Management teams, as well as Design Leadership, Strategic Sourcing and Marketing. Involved in...  ...skills, basic math skills. Physical Requirements: Seeing, color perception, hearing/listening, clear speech, hand and finger...