Job Description

Dental Office Front Desk/Receptionist Location Fitchburg, MA : Benefits:
Bonus based on performance
Paid time off
Parental leave
We are seeking a friendly and organized part-time Front Desk/Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service. Responsibilities: 1. Greet patients and visitors in a warm and professional manner 2. Schedule appointments, manage cancellations, and handle patient inquiries 3. Accurately maintain patient records, both electronic and paper-based 4. Handle phone calls, emails, and messages in a timely and professional manner 5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace 6. Collaborate with dental staff to ensure seamless patient care 7. Maintain confidentiality and adhere to HIPAA guidelines Requirements: 1. High school diploma or equivalent required; degree in business administration or related field preferred 2. Previous experience in customer service or front desk role, preferably in a dental or medical setting 3. Excellent communication, organizational, and interpersonal skills 4. Ability to work part-time schedule ( specify hours/days) 5. Proficient in dental software and Microsoft Office What We Offer: 1. Competitive hourly rate 2. Opportunity to work in a friendly and dynamic team environment 3. Professional development opportunities, including training in dental software and procedures 4. Flexible scheduling to accommodate your needs Our Office Culture: Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk/Receptionist who shares our passion for delivering outstanding service. Ideal Candidate: 1. Friendly and approachable demeanor 2. Strong communication and interpersonal skills 3. Ability to multitask and prioritize tasks 4. Attention to detail and organizational skills 5. Ability to work effectively in a team environment How to Apply: If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!

Job Tags

Hourly pay, Part time, Flexible hours,

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Dental Office Front Desk/Receptionist Job at FITCHBURG SMILES PLLC, Fitchburg, MA

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